Data Security and Privacy

The security of your data is our highest priority. PerfectMind is trusted by a variety of cities, municipalities, and businesses as a stable and secure Platform-as-a-Service (PaaS). We ensure the highest levels of long-term security through our security-first development approach.

PCI-DSS Level-1 Certified: We hold the highest level of credit card security, PCI-DSS Level 1, to ensure your data is never compromised. Tokenisation is used so credit card data is never stored but always protected.

Network Monitoring and Protection: We use multiple industry-recognised third-party tools to monitor network traffic, protect against malicious activities, and block intrusions 24/7/365.

Encryption and Testing: To ensure maximum security, dedicated client databases are individually encrypted, and all transmissions are secured using TLS 1.2 and HTTPS protocols to prevent unwanted access to your data.

What is PaaS?

Simply put, Platform as a service (PaaS) is a cloud computing model where software is developed and hosted in the cloud. This means you can use your software without the hassle of maintaining on-premises hardware and software, resulting in reduced costs and time spent on maintenance and upgrades. As a PaaS, PerfectMind’s only requirement is a web browser to access the system. PaaS also ensures long term scalability and customisation through the ownership of its applications.

What are the advantages of cloud computing?

Cloud computing focuses on maximising the effectiveness of shared resources. As a member of the cloud community for more than ten years, PerfectMind utilises this infrastructure and in doing so achieves high security, 24-hour backup, and 99.95% infrastructure uptime allowing for high availability to all users. It also achieves site redundancy protecting against hosting facility outages, providing service to multiple geographic regions when connectivity between them is lost and a complete disaster recovery plan.

Where does PerfectMind store my data?

PerfectMind is hosted on Amazon Web Services (AWS) in Australia. AWS provides world-class, highly secure data centers that ensure your information is protected. Security measures including personnel, state-of-the-art surveillance, monitoring, and privileged access restrictions are enforced 24/7/365. We are dedicated to protecting your privacy. Data will reside in the country where it originated, and you will retain ownership of all data stored. We will never sell customer data to third parties for any reason.

Does PerfectMind have a disaster recovery plan?

Yes, PerfectMind has a complete disaster recovery plan. Client data is backed up on a regularly scheduled basis and retained for 90 days for point in time recovery (PITR). All backups are replicated through multiple geo-redundant data centers to ensure availability and minimal data loss in case of failure.

Resources for Security & Data Privacy

Your security is our topmost priority. Browse our library of resources on cloud network security and data privacy to learn how you are protected.

Webinar: Data Security - A Framework for Success

With over 800,000 new security threats emerging daily, how can you protect yourself and your organisation from a security breach?

Watch Now

Protect Your Data with the Power of PaaS

Managing thousands of transactions per day requires a platform that is stable, secure and agile. Learn how PerfectMind protects your data.

Download Now

Data Security: How Safe is Your Member Data?

Data security is an integral part of doing business in this technology-driven age. Here’s our breakdown of what you need to know about our data security.

^“I cannot envision running our business without PerfectMind. It allows me to devote resources to teaching while outsourcing back-office functions to experts. The software is comprehensive, covering everything we need from gaining leads, website, student maintenance & automation. _„

Robert P. – Elkhorn Flying Dragons

^“PerfectMind is an essential part of running our dojo every day. I selected PerfectMind because I wanted a simple, all-in-one tool for contact, billing, POS and business management of our dojo. It’s a great value for the price. _„

Eric A. – The Karate Dojo MMA & Brazilian Jiujitsu

^“We chose PerfectMind because it offered all the features and functionalities that our business required in an easy to use platform. Since using PerfectMind, our online registration increased dramatically. It’s very customizable and has a great look and feel for both the internal and external _„

Crystal R. – Town of Caledon

^“We have been using PerfectMind since June 2016. We often look back and see how far we’ve come and how our business has evolved. Your company has been with us every step of the way. In 2018, in one of our facilities, we had over 200,000 people come in via walk-up admission or scanning. Our patrons are receiving the great service they deserve! _„

Natalie S. – City of Medicine Hat

^“We chose the PerfectMind platform because overall it looked professional and very user-friendly. The implementation process is very organized and well laid-out. The team has been knowledgeable and very accessible to us when we called or had a question. We’ve gotten results back immediately. PerfectMind is obviously on the ball, on training and getting people set up. _„

Cathleen A. – The Ranch

^“PerfectMind has saved me time, money, and energy by allowing me to consolidate many systems into one. I can run customized reports, set -- and ACHIEVE -- goals, and growing my business exponentially by using all the great features PerfectMind has to offer. The software is incredibly easy to customize to my specific business use. When I needed customer support, they were always available and very helpful. _„

Michael V. – DC Aikido Family Martial Arts

^“PerfectMind software is a part of our martial arts school's success! I utilize it for my customer information, billing, marketing, and reporting. It's a "one stop shop" software. My overall experience has been exceptional. I have been a client for over ten years and use the software daily. It's become a part of my routine and I believe the software is a part of my business's success. _„

Josh R. – Ryer Martial Arts Academy

^“Best management software & support! PerfectMind enables us to track billing and student progress. I could not efficiently run our school without this software. Their tech support is available 24/7 and top notch. _„

Gail T. – US Taekwondo Center

^“We chose PerfectMind as part of a large consortium of Municipalities mostly from BC, Canada, which jointly developed over 1,000 requirements for our needs. PerfectMind came out on top of the rigorous international competition! The flexibility and customization available in the PerfectMind application is fantastic. Our first big registration just two weeks after launch was a huge success. The online platform handled everything smoothly in what we normally did over two days! _„

Data Security and Privacy

The security of your data is our highest priority. PerfectMind is trusted by a variety of cities, municipalities, and businesses as a stable and secure Platform-as-a-Service (PaaS). We ensure the highest levels of long-term security through our security-first development approach.

What is PaaS?

What are the advantages of cloud computing?

Where does PerfectMind store my data?

Does PerfectMind have a disaster recovery plan?

Resources for Security & Data Privacy

Your security is our topmost priority. Browse our library of resources on cloud network security and data privacy to learn how you are protected.

Webinar: Data Security - A Framework for Success

Protect Your Data with the Power of PaaS

Data Security: How Safe is Your Member Data?

We Work with Organisations Just like Yours

Robert P. – Elkhorn Flying Dragons

Eric A. – The Karate Dojo MMA & Brazilian Jiujitsu

Crystal R. – Town of Caledon

Natalie S. – City of Medicine Hat

Cathleen A. – The Ranch

Michael V. – DC Aikido Family Martial Arts

Josh R. – Ryer Martial Arts Academy

Gail T. – US Taekwondo Center

Max Delwo – City of Kamloops

See PerfectMind Software in Action

Membership management has never been easier! Request a personalised demo of our cloud-based solution to discover all our features.

Data Security and Privacy

The security of your data is our highest priority. PerfectMind is trusted by a variety of cities, municipalities, and businesses as a stable and secure Platform-as-a-Service (PaaS). We ensure the highest levels of long-term security through our security-first development approach.

What is PaaS?

What are the advantages of cloud computing?

Where does PerfectMind store my data?

Does PerfectMind have a disaster recovery plan?

Resources for Security & Data Privacy

Your security is our topmost priority. Browse our library of resources on cloud network security and data privacy to learn how you are protected.

Webinar: Data Security - A Framework for Success

Protect Your Data with the Power of PaaS

Data Security: How Safe is Your Member Data?

We Work with Organisations Just like Yours

Robert P. – Elkhorn Flying Dragons

Eric A. – The Karate Dojo MMA & Brazilian Jiujitsu

Crystal R. – Town of Caledon

Natalie S. – City of Medicine Hat

Cathleen A. – The Ranch

Michael V. – DC Aikido Family Martial Arts

Josh R. – Ryer Martial Arts Academy

Gail T. – US Taekwondo Center

Max Delwo – City of Kamloops

See PerfectMind Software in Action

Membership management has never been easier! Request a personalised demo of our cloud-based solution to discover all our features.

COMPANY

SUPPORT

HELPFUL LINKS

POLICIES