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Client Experience Channels
Learn more about the different client experience channels that are available to all PerfectMind customers.
Our highly trained technical support team is available to assist you with any product inquiries. The teams are in multiple times zones to service our clients 24/7 x365.
Most client accounts are assigned a dedicated relationship manager, as required. They act as your voice and champion client escalations, requests and requirements within PerfectMind.
PerfectMind’s training team oversees knowledge programs and training webinars, designed to help clients learn more about our products and services and make the most of their software.
Get answers to any technical questions you have about our software through our library of articles, guides, and discussions.
Knowledge articles are available via the community portal. They offer a quick search feature that can allow you to quickly find what you need to know.
Get access to knowledge webinars on product features and functionality to optimise how you use PerfectMind in your organisation. Product experts share their tips & recommendations.
PerfectMind releases new features to better support your industry needs and changing requirements. As part of any new release, you get access to release notes for reference and implementation.
Self-paced product learning for clients is in progress and will be made available in the future for product learning and certification.
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